Open Telephone Line
Country 
Cyprus
Description
Responding to the needs of people with mental health problems/disabilities as well as their families/carers on general everyday issues that affects their quality of life, through encouraging user involvement and procedures bringing together different stakeholders active in the area of mental health care and social issues. Due to specific need for knowledge in legislation and other expertise in the field the implementation of this service is carried out by a person affiliated to the programme who coordinates cooperation of different consultants and professionals in various areas, giving solutions or promoting the issues arising.
Aims
The project aims to involve users in their own empowerment to become active citizens.
Areas
Health, Social services
Effectiveness
It responds to the needs of users, provides bridges for communication, and offers practical solutions.
Sustainability
The project responds to the needs of users.
Innovation
It covers many aspects of the gap in services.
Added Value
The project accomplishes a significant part of the therapeutical process for users through, and it informs, combats stigma and contributes to prevention of mental ill health by encouraging for seeking professional help whenever needed.
Transferability
It is easy to transfer to other geographical area where there are not many established institutions for information and advice.
Mainstreaming Potential
It is easy to integrate with other methods and policies adding and accomplishing values of existing services.
Costs of the Project
The costs of the project are under the operating cost of the organization.
People involved in the Project (number of people and profession)
One person to respond to the telephone line advocacy and legislative and other consultants on the field.
Strengths and Weaknesses of the Project
The strength of the project is that it gives a voice to the people who have the need for expressing problems and difficulties.
Contact Person for the Project
Advocacy Group for the Mentally Ill
Phidiou 12
CY - Larnaca 6011
agftmi@cytanet.cy